We’re all so busy, so consumed with our day-to-day tasks and checklists, that we don’t spend enough time really listening, enquiring, showing real interest, getting to know one another well.
How often do we meet someone new, make polite cursory conversation, exchange business cards perhaps, and go our separate ways? Perhaps we are introduced to a friend of a friend – how often when that occurs do we walk away with only their name in our heads and nothing else?
Over the past weekend, this came up in discussion amongst friends, one of whom is Italian. She expressed frustration with the North American communication style, with its emphasis on our work rather than our play. Think about it – two common questions when first introduced are ‘What do you do?’ and ‘Where do you work?’ As if there’s nothing else to talk about, our work defines us. Gak. My Italian friend emphasized that both of those questions would be looked upon with disdain in most of Europe – initiating a conversation with someone new based upon their work is considered impolite.
Why is it in North American conversation that politics and religion are considered taboo topics even amongst close friends? Are we so concerned about offending each other? Why don’t we spend more time discussing (nee debating) key issues in our society around us, particularly in these difficult times? Why is it that we’re quick to discuss our work, but hardly ever do we enquire of each other’s health, or the interests and pursuits of our families and friends?
We should all consider these points when meeting someone new:
- Shift the focus to the other person – ask questions until it hurts
- Listen eagerly to their responses
- Ask questions about their interests, their passions, their family, their friends
- Delve into topics of interest to them, whether or not those topics might be contentious
- Explore common ground to develop a relationship quickly